Is sent the following email to various people, but specifically to John Hood, at thelinkup this morning -
John,
I dealt with you a year ago about the cancellation of my Mediamax account, but this does not mean I have taken my eye off the ball.
I am sick of reading your bullsh*t mantra about how it’s all going to fixed shortly and we are working on this and fixing that.
You lying to people plain and simple.
Your service hasn’t worked properly for TWO AND A HALF YEARS.
Your taking money off people for something that doesn’t work, hasn’t worked and won’t work again.
I suggest you take your head out of your ar*e and start giving us some truth.
People are getting sick of it and legal action is been discussed on various forums.
I hope they take the lot of you to court and nail you to the bloody wall.
YOUR ARE THIEVES.
Well low and behold I just got an email from God himself, the CEO of The Linkup Steve Iverson -
Hi Dave,
Have you used The Linkup? We have fixed many of our old problems and it’s getting better with every release. Thousands of people (literally) use the service everyday and like it. I understand there are still some bugs to work out (foreign character support, better confirmation messages, etc), but the service actually works pretty well and a lot of people like it.
But more to the point – do you have a request? Are you a customer who wants to quit? Are you requesting a refund? What exactly do you want?
-Steve
My response -
Steve,
That’s rubbish and you know it – you and John Hood are nothing but liars.
Mediamax or The Linkup or whatever you are called this week hasn’t worked for two years, I know because I used to be a customer, firstly at Streamload and then I was forced on to Mediamax.
I am not a customer now, I wouldn’t touch you with barge pole, you are the worst company I have ever used.
Thousands of people might use thelinkup everyday and thousands are complaning about it, are you blind or just stupid?
Where is your customer service?
Why are you still trying to charge credit cards of old customers?
Why doesn’t anyone ever answer the phone?
Where have all the missing files gone?
Why isn’t there an option to cancel or remove credit card details?
Would you trust a storage company who lost your possesions and couldn’t careless but still charged you?
The reason you keep re-branding is because it gives you a chance to run.
I’ll tell you want I want Steve, I want to see you in a court of law for deception and theft.
I hope it happens soon.
Have a crap day like most of customers trying to use your service.
Dave.
So according to Steve everything is rosey in the garden with just a few minor flaws, funny it’s been the same for two years now.
