On The Linkup Blog under the headline of “Site Maintaintence” dated Thursday 18th June 2008 you can find out what happens to a user when they report The Linkup to the Attorney General’s Office -
The entry was made by Brendan, and reads as follows (key part high lighted in Red) -
On Mon, Jun 23, 2008 at 4:02 PM, The Linkup Billing billing@mediamax.streamload.com wrote:
Hello Brendan,
We have just received notification that you filed a report with the Attorney General’s office. You did not contact us even one time to discuss any of this. The last correspondence from you under either of the email addresses on file was in October of 2007. I will be providing full documentation of this as part of our response.
Your account with our service has been permanently closed, and your files, which are not ‘gone’ but were being moved, will no longer be migrated.
Regards,
Tracy
The Linkup Support
http://www.thelinkup.com
I did contact Jim at the linkup regarding my missing files his response was to say sorry thats the way it is. That is not good enough for me since i paid for the entire year and have not had access to my account since the middle of May. I have been sympathetic to your “bugs” for more than a month but in my mind what the “linkup” has done and is doing is fraud.
What i find even more illegal is that now you have canceled/restricted perminatly access to MY files. For reasons i can only assume are personal. Your company cannot cancel service i paid for because you don’t like me, that is illegal. I want access to my files or i will continue to pursue legal action, for starters i will be sending this email and copies of my previous emails you have incorrectly reported were never sent to the state Attorneys General. Please do not forget i am a paying customer.
Sincerely
B Hogan
I will be keeping a close eye on this, I sent Brendan and email offering my full support.
June 29, 2008 at 6:07 am |
Wow, “Streamload” aka “Mediamax” aka “Nirvanix” aka “The Linkup” REALLY enjoys getting revenge!!
Months ago I posted a news story on Newsvine detailing their scams – they contacted Newsvine and threatened legal action unless Newsvine took down the article (which they did.) What a vengeful bunch!
June 30, 2008 at 8:03 am |
One more thing – tried to view that comment just now, and it seems the official Linkup blog – http://tlublog.blogspot.com – has disabled user comments.
At this point in time, not only can you no longer leave comments, you can’t SEE old comments anymore, including the ones people left complaining about the service.
Keep checking back – maybe it was an accident? But I remember back when they were Mediamax, they did the same thing – just shut members down without a word’s notice.
July 2, 2008 at 2:13 am |
The Link Up shut down comments on their blog
On their support blog TLU have disabled all comments both past and present. They have also not updated their blog for a while.
Anyone looking were some of the original users are now go to http://thelinkupusers.blogspot.com/
July 3, 2008 at 9:03 am |
I don’t see the problem of them closing the account when you went to the Attorney General’s Office. It is a common practice where I live…
July 3, 2008 at 4:16 pm |
I would suggest then Snewerl, that you go away and do your home work about how this company have treated people who have paid for their ’service’.
I would also suggest that your ‘comment’ is rather vague, and of not much use to anyone.
July 4, 2008 at 8:08 am |
Well… I would suggest that you could take a critic/comment from now on…
Also, insult people in emails when asking questions never helped anyone.
Still, that doesn’t make you less right or more wrong concerning TheLinkUp.